These Terms & Conditions govern all sales and services provided by Mecca, an interior and exterior materials supplier. By placing an order, the customer agrees to the following:
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No Return / No Exchange
All materials sold are final. No returns, exchanges, or refunds shall be permitted once the order is confirmed or goods are delivered. -
Taxes & Duties
All prices are exclusive of GST and other applicable government taxes, which shall be charged as per prevailing laws. -
Installation Services
Installation charges, if provided, are billed separately. Installation fees are strictly non-refundable, regardless of completion status or customer cancellation. -
Delivery & Risk Transfer
Responsibility for the goods transfers to the customer upon delivery. Mecca shall not be liable for any damage, theft, breakage, or deterioration after delivery. -
Payment Policy
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A minimum of 70% advance payment is mandatory for order confirmation.
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The balance 30% payment must be cleared upon material arrival and before final handover.
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Transportation Charges
Transport and handling charges are not included unless stated. Charges depend on distance, delivery location, and quantity and shall be borne by the customer. -
Custom Orders
Custom-made or special-order materials cannot be cancelled, modified, or refunded once production or procurement has begun. -
Delays
Mecca shall not be held responsible for delays caused by factors beyond its control, including supplier delays, transport issues, natural events, or government restrictions. -
Limitation of Liability
Mecca’s liability, if any, shall be limited strictly to the value of the goods supplied and shall not include indirect or consequential losses. -
Jurisdiction
All disputes, claims, or legal proceedings shall be subject exclusively to Varanasi jurisdiction. -
Amendments
Mecca reserves the right to amend or update these Terms & Conditions at any time without prior notice.